About Our Privacy Policy

Buena Onda Bracelets values your privacy. We only process data necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered through it by Buena Onda Bracelets. The effective date of these terms is 14/02/2025. With the publication of a new version, the validity of all previous versions expires. This policy describes what data we collect about you, how it is used, and under what conditions it may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us.

Data Processing

Below, you can read how we process your data, where we store it, what security measures we use, and who has access to it.

E-commerce Software

WooCommerce

Our online store is developed using WooCommerce software. Any personal data you provide to us to facilitate our services is shared with WooCommerce. WooCommerce has access to your data to provide (technical) support but will never use it for other purposes. Based on our agreement, WooCommerce is required to implement appropriate security measures, such as SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information about your software usage but does not collect or store personal data. WooCommerce reserves the right to share collected data within its own corporate group to improve its services.

Email and Mailing Lists

WooCommerce

Our website uses WooCommerce software to handle email communications, including newsletters. All confirmation emails and web forms sent via our website are processed through WooCommerce servers. WooCommerce will never use your name or email address for its own purposes. At the bottom of every automated email from our website, you will find an ‘unsubscribe’ link. Clicking it will stop further emails, though this may limit website functionality. WooCommerce securely stores your personal data and uses cookies and internet technologies to track email interactions. WooCommerce reserves the right to use your data to improve its services and may share related information with third parties.

Payment Processors

PayPal and Mollie

For processing payments in our online store, we use Mollie. Mollie processes your name, address, and payment details, such as your bank account or credit card number. Mollie implements technical and organizational measures to protect your data and reserves the right to use anonymized data for service improvements. Mollie does not store your data longer than legally required.

Billing and Accounting

Accounting Service

For administrative and bookkeeping purposes, we process your name, address, and order details. These details are used solely for invoicing and are securely stored. We do not use your personal data for any other purpose.

Purpose of Data Processing

We use your data exclusively for our services, meaning data processing is always directly related to the service you requested. We do not use your data for targeted marketing. If we need to contact you for a reason other than your initial request, we will ask for explicit consent. Your data will only be shared with third parties if necessary for administrative and legal obligations. These parties are bound by confidentiality agreements.

Automatically Collected Data

Data collected automatically by our website is processed to improve our services. These data (e.g., your IP address, browser, and operating system) are not considered personal data.

Cooperation in Tax and Criminal Investigations

In certain cases, Buena Onda Bracelets may be legally required to share your data for tax or criminal investigations. If this occurs, we will comply but will resist sharing data as much as legally possible.

Retention Periods

We store your data as long as you are our customer. This means we keep your customer profile until you request deletion, which will be treated as a data erasure request. Due to legal obligations, we must retain invoices with personal data for the legally required period.

Your Rights

Under Dutch and EU law, you have rights regarding your personal data. We will only send copies or records of your data to the email address we have on file to prevent misuse. If you request data at a different email or by mail, we may require identity verification.

Right of Access

You have the right to view the personal data we process about you. You can request this by contacting our privacy officer, and we will respond within 30 days. If granted, you will receive a copy of your data and a list of processors handling your data.

Right to Rectification

You have the right to correct any personal data we process. You can request changes by contacting our privacy officer. We will respond within 30 days and confirm when the changes are made.

Right to Restriction of Processing

You can request to restrict the processing of your personal data. If granted, we will confirm that your data will not be processed further until you lift the restriction.

Right to Data Portability

You have the right to transfer your data to another provider. If granted, we will send you copies of all processed data. However, this may limit our ability to continue providing services.

Right to Object and Other Rights

You have the right to object to the processing of your personal data by Buena Onda Bracelets. If you object, we will suspend processing while reviewing your request. If your objection is valid, we will delete or transfer your data. You also have the right to not be subjected to automated decision-making or profiling. If you believe this has happened, please contact us at info@buenaondabracelets.com.

Changes to the Privacy Policy

We reserve the right to modify our privacy policy at any time. The latest version will always be available on this page. If changes affect how we process previously collected data, we will notify you via email.

Contact Information

Buena Onda Bracelets
Vechtstraat 53-2
1078 RJ Amsterdam, Netherlands
Email: info@buenaondabracelets.com